SHIPPING AND DELIVERY

    SHIPPING AND DELIVERY

    WHAT IF MY ORDER ARRIVES DAMAGED?

    We pack our bottles in special protective packaging so shipping damage is rare. If an accident does occur, however, you can feel confident in Cellars’ 100% “No Bad Bottle” Guarantee. If your wine has gone bad or didn’t travel well, let us know and we’ll replace it, no questions asked.

    WHEN WILL MY ORDER SHIP?

    Your order will ship 5 days after it is placed. All other shipments will then ship the following month on or around the 20th each month. In the event of very cold temperatures that could affect the wines, we may delay shipment. If this should occur, we will let you know.

    DOES THE SHIPMENT REQUIRE A SIGNATURE?

    Yes. An adult signature is required to receive your order. Consider making your shipping address a business address or any address where someone will be during the day. If you want to change your shipping address, email us at [email protected]

    CAN YOU SHIP WINE TO MY STATE?

    Currently, we ship across the US with the exception of DE, ND, SD, MS, NH, and UT. This list is subject to change. Since alcohol laws are governed state to state, there are discrepancies between states for different wine clubs.

    ** We can ship to AK & HI but only 2nd Day Air Service is available

    Ship-Map

    WHEN I ORDER A WINE CLUB, CAN IT BE SHIPPED TO A DIFFERENT RECIPENT OR ADDRESS?

    Yes. The only limitation is if we cannot deliver to a specific state. Please see above.

    HOW DO I CHANGE THE SHIPPING ADDRESS?

    Email us at [email protected] with, including the old address along with the new name and address as well as when the change should take place. If you want to change the shipping address for the current month’s order, you must let us know by the 7th of the month.

    WEATHER CAN HARM WINE

    We respectfully reserve the right to hold the wine if we encounter extreme weather and ship when it is safe.  We will send notification to the tracking number email address if there are delays.

    FIND THE PERFECT WINE CLUB FOR YOU, OR GIFT!

    Starting at just $29 Shipping Included
    Shop Now

    FIND THE PERFECT WINE CLUB FOR
    YOU, OR GIFT!

    Starting at $29
    Shipping Included
    Shop Now

    WE STAND BEHIND
    EVERY BOTTLE

    WE STAND BEHIND EVERY BOTTLE

    With over 25 years of experience Cellars Wine Club delivers great tasting wines every time

    25 years of expertise 1,000s
    of wines tasted, we ensure
    great wine, every time!

    Quality is number one at Cellars wine Club, taste the difference

    Assurance is our top priority,
    we want you or the recipient
    of your gift to be delighted!

    Our No Bad Bottle Guarantee is of the highest standards. No questions asked, Guaranteed!

    100% “No Bad Bottle” Guarantee.
    We stand behind every bottle
    of wine we sell.